1. Eligibility for Return and Exchange:

• To be eligible for a return or exchange, the T-shirt must be unused, unworn, and in the same condition as received.
• The original tags and packaging must be intact.

2. Initiate the Return or Exchange Process:

• Contact our Customer Service team within 7 days of receiving your order to initiate the return or exchange process.
• Provide your order number, details of the item you wish to return or exchange, and the reason for the return.

3. Approval and Return Authorization:

• Our Customer Service team will review your request and provide you with instructions on how to return the item.
• Wait for approval and a Return Authorization (RA) number before shipping the item back to us.

4. Packaging the Item:

• Pack the T-shirt securely in the original packaging or a suitable alternative to prevent damage during transit.
• Clearly mark the RA number on the outside of the package.

5. Shipping Costs:

• Customers are responsible for the cost of return shipping, except in cases of damaged or defective products.
• We recommend using a trackable shipping method to ensure the safe arrival of your return.

6. Inspection and Processing:

• Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria.
• We will process your return or exchange within 3 business days of receiving the item.

7. Refunds and Exchanges:

• If eligible, refunds will be issued to the original payment method.
• Exchanges will be processed, and the replacement item will be shipped to you promptly.

Note:

• Customized or personalized T-shirts are not eligible for return or exchange unless there is a manufacturing defect or an error on our part.
• Refunds may take 5-10 business days to reflect in your account, depending on your financial institution.

• Solid colors are 100% Airlume combed and ring-spun cotton
• available colours:- black, grey
• Ash color is 99% combed and ring-spun cotton, 1% polyester
• Athletic and Black Heather are 90% combed and ring-spun cotton, 10% polyester
• Heather Prism colors are 99% combed and ring-spun cotton, 1% polyester
• Fabric weight: 4.2 oz/yd² (142 g/m²)
• Pre-shrunk fabric
• 30 singles
• Side-seamed construction
• Tear-away label
• Shoulder-to-shoulder taping.